Last updated: February 2026
These Terms of Service govern your use of Birch ("the Service"), a messaging-based parenting support service operated by Birch. By initiating a conversation with Birch via WhatsApp, Telegram, or any other supported messaging platform, you agree to these terms.
Birch is an AI-assisted service that helps parents support their children's learning at home. Once you set up an account, Birch sends you one personalised activity message per day and responds to questions about your child's learning and development.
Birch is designed for parents of children aged approximately 3–10 years. It is not a clinical, medical, or therapeutic service. Information provided by Birch is for general educational guidance only and does not constitute professional advice.
You must be at least 18 years old and the parent or legal guardian of the child or children you register with the Service. By using Birch, you confirm that you have the authority to share information about your child for the purpose of personalising the Service.
You may use Birch for personal, non-commercial purposes. You agree not to:
Birch provides general educational guidance based on publicly available child development research and the information you share. It does not replace professional advice from teachers, paediatricians, psychologists, speech therapists, or other qualified professionals.
If you have concerns about your child's health, development, or wellbeing that may require professional attention, please contact an appropriate professional. Birch may point you toward relevant professionals, but this is not a referral service.
We make reasonable efforts to ensure the accuracy of information provided, but we cannot guarantee that all guidance is correct, current, or appropriate for your specific situation.
When you share information with Birch — about your child, your family, or your situation — you retain ownership of that information. You grant us a limited licence to use it solely for the purpose of providing and improving the Service for you.
You are responsible for the accuracy of information you provide. Please do not share sensitive personal information beyond what is needed to personalise the Service.
Birch is currently in an early access phase. We will notify you clearly before any paid features are introduced. Free features will be clearly distinguished from any paid tier. We will never charge you without your explicit consent.
We may update, modify, or discontinue features of the Service at any time. If we make significant changes that affect your use of the Service, we will notify you via the messaging platform you use to access Birch.
You may stop using Birch at any time by sending a stop or unsubscribe message via the relevant platform. We may suspend or terminate access to the Service if we believe these Terms have been violated.
The Service is provided "as is" and "as available." We make no warranties, express or implied, about the suitability, reliability, availability, or accuracy of the Service for any purpose.
To the maximum extent permitted by applicable law, Birch is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including reliance on any information provided.
These Terms are governed by the laws of Spain. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Madrid, Spain.
For questions about these Terms, contact us at hello@withbirch.com.